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When and How Much am I paid?

Payment structure

We will detail here the different payments:

  • Per drop, depending on the distance
  • Return jobs
  • Rescheduled Jobs
  • Payment method
  • Task Earnings
  • Waiting Fee

PER DROP

You can earn anytime by accepting a task. The payment is dependent on the distance you have travelled from the pick-up to the drop-off.

PAY PER DROP OFF
Distances (Kilometer)
<5 5-10 11+
Bicycle ₦500 ₦600
Bike ₦500 ₦600 ₦800+
Car ₦700 ₦900 ₦1200+
Truck ₦1000 ₦1200 ₦1500+

 

Maximum Pick-Up distances:

  • Bicycle: 5km
  • Bike/Car/Truck: 10km

 

RETURN JOBS

  • A cancellation fee for the job cancelled (If task is cancelled at point of pickup)
  • A full job fee for the return, depending on its distance; (If items need to be returned to pickup)
  • 2 drops towards rewards: one for the cancelled job, and one for the return job (If task is cancelled at delivery point and item need to be returned to the pickup)

Cancellation fee as per your transport type:

  • Bicycle - ₦300
  • Bike - ₦400
  • Car - ₦500
  • Truck - ₦800

 

RESCHEDULED JOB

Rescheduling a delivery due to unavailability of the receiver will be charged (an extra) 400 naira. This is in addition to the fare rate.

 

PAYMENT METHOD

Customers sending request on the isabiDeliver pay for delivery via cash or via card on the App. Hero is expected to collect cash payment while the card payment paid to isabideliver account.

Every Tuesday detailed payment statement is sent out for payments received online, along with your payment.

 

TASK EARNINGS

You can view your task earnings through your Hero App after each completed task.

 

WAITING FEE

Customers will be charged N400 for every additional 20 minutes wait after initial 20 minutes.

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