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Agent mobile app – offline capability

isabiDeliver’s agent mobile app offline capability gives the power to work anytime and anywhere — — totally unplugged.

The application lets you access and take action on all your tasks for the given day without internet connection.

Easy Access

Easily access all the task details, customer name, address, notes, custom fields and all other task related information.

Offline Actions

You can perform all the actions in the offline mode that you can while connected. Call or message the customers, add notes, add images, add a signature or add/update custom fields.

Milestones

Easily update the task milestones during the offline mode. You can start the task, arrive (depending on your business type workflow) and complete the task.

The major milestone timestamps (like start time, successful time etc) will always show the actual times and not synchronization time.

Auto Synchronization

Once back online, any action in the app will automatically sync all your offline activity back to your manager’s dashboard. Depending on the number of tasks/actions taken, the sync might take a few minutes.

 

KINDLY NOTE THAT YOU WILL NOT BE ABLE TO ACCEPT INCOMING TASKS IN THE OFFLINE MODE. 

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